Privacy Policy

GoInvoicing ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our courier billing and business management software, website, and related services.

1. Information We Collect

We may collect the following information:

• Name and contact information.
• Email address and login credentials.
• Business and company information.
• Customer and billing information entered into the software.
• Payment and subscription details.
• Device, browser, IP address, and usage analytics.

2. How We Use Information

We use collected information to:

• Provide and maintain our services.
• Create and manage user accounts.
• Generate invoices, reports, and billing records.
• Improve software performance and user experience.
• Provide customer support.
• Communicate important service updates.
• Comply with legal obligations.

3. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission over the internet is completely secure.

4. Data Sharing

We do not sell your personal information. We may share information with:

• Trusted service providers who help operate our platform.
• Payment processors for subscription management.
• Government authorities when required by law.
• Professional advisors and legal representatives when necessary.

5. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand usage patterns, and enhance user experience.

6. User Data and Business Records

Data entered into GoInvoicing, including invoices, customers, courier records, billing data, GST-related information, and reports, remains the responsibility of the account owner. Users should ensure that the information they enter is accurate and lawful.

7. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Object to certain processing activities.
• Request a copy of your stored information.

9. Third-Party Services

Our services may contain links to third-party websites or integrations. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our services are intended for business users and are not directed toward individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when published on this page.